Shipping policy

Product Return & Shipping Policy

All product sales are final including gift cards. Due to the nature of professional skincare products, we do not accept returns, exchanges, or issue refunds on any open or unopened items.

Once your order has been processed and shipped it is the responsibility of the shipping carrier. Beauty Esthetics by Ally is not responsible for any shipping delays, lost, stolen, or damaged packages after they have been handed over to the carrier.

If your tracking information indicates that your package has been delivered but you have not received it, or if your package is lost or damaged during transit, you must file a claim directly with the shipping carrier.

Please verify that your shipping address is correct before placing your order. Beauty Esthetics by Ally is not responsible for orders shipped to an incorrect address provided at checkout.

By completing your purchase, you acknowledge and agree to these terms.

You can always contact us for any questions at beautyestheticsbyally@gmail.com.